Too Many No-Shows? Automated Reminders Fix It

Q: When should reminders be sent?

We typically send reminders 24 hours before and optionally on the day of. But we customize the timing based on what works best for your business.

Q: Can customers reschedule from the reminder?

Yes. We can include rescheduling options in the reminder message, so customers can easily change their appointment if needed.

Q: What if I don't want to send reminders for certain appointments?

You can exclude specific appointments or types of bookings from reminders. We set this up based on your preferences.

Q: How much do no-shows typically decrease with reminders?

Automated reminders typically reduce no-shows significantly. The exact impact depends on your business, but most see a noticeable improvement.

No-shows cost you time and money. Automated reminders sent before appointments significantly reduce missed bookings and keep your schedule full.

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What's happening

Customers book appointments, but then forget or get busy. They don't show up. You've blocked that time slot, turned away other customers, and now you're sitting idle. You try to send reminders manually, but it's inconsistent - some weeks you remember, other weeks you don't. No-shows mean lost revenue and wasted time.

Why it matters

• No-shows mean lost revenue from blocked time slots
• Reminders significantly reduce no-show rates
• Manual reminders are easy to forget when you're busy
• Consistent reminders build trust and show professionalism
• Fewer no-shows mean better schedule utilization and more revenue

What we implement

• Booking automation that sends reminders automatically before appointments
• Customizable reminder timing (e.g., 24 hours before, day of)
• WhatsApp or SMS reminders with booking details
• Rescheduling options in reminder messages
• Integration with your calendar so reminders are sent automatically

Quick example workflow

1 Customer books appointment for next week
2 Automation logs the booking in your calendar and CRM
3 24 hours before appointment, automation sends WhatsApp reminder
4 Reminder includes date, time, service, and option to reschedule
5 Customer confirms or reschedules, reducing no-shows

Frequently Asked Questions

When should reminders be sent?

Can customers reschedule from the reminder?

What if I don't want to send reminders for certain appointments?

How much do no-shows typically decrease with reminders?

Reduce no-shows with automated reminders

Book a call to see how automation can ensure every appointment gets a reminder.

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