Losing Leads After Business Hours?
Customers don't stop enquiring when you close. Automation handles after-hours messages, captures leads, and even confirms bookings while you sleep.
What's happening
A potential customer messages you on WhatsApp at 8pm asking about booking an appointment. You see it the next morning, respond, but they've already booked with someone else. Or they message on a weekend when you're closed, and by Monday they've moved on. These after-hours enquiries are real opportunities, but without automation, they're lost.
Why it matters
- • Many customers research and enquire outside normal business hours
- • First response wins - competitors who respond faster get the business
- • You can't be available 24/7, but automation can
- • Lost after-hours leads add up to significant revenue over time
- • Customers expect businesses to be responsive, even after hours
What we implement
- • WhatsApp automation that responds to messages 24/7 with relevant information
- • Automated lead capture that collects contact information even when you're offline
- • Booking automation that can confirm appointments after hours
- • Notification system that alerts you of new leads when you're back online
- • Integration with your CRM so all after-hours leads are automatically saved
Quick example workflow
- 1 Customer messages at 9pm asking about booking
- 2 Automation responds instantly with available time slots
- 3 Customer selects a time and confirms booking
- 4 Contact information is captured and saved to your CRM
- 5 You wake up to a confirmed booking and new lead in your system
Frequently Asked Questions
Stop losing after-hours leads
Book a call to see how automation can capture every enquiry, even when you're closed.
Book a call